Hero and Villain Designs

Hero & Villain Designs LLC

Privacy policy

Hero & Villain Designs is a print shop in Peoria, AZ. This page says what this website collects, why, and how to turn analytics off.

What we collect

The quote form asks for your name, email, what you want printed, a rough quantity, when you need it, and the details you type. A hidden website field is there for bots. We discard that field.

The book estimate and the comic estimate ask for your name, email, the estimate total, and any note you add. You can also open that same letter in your own email app, which does not send it through our site.

If you sign in or place an order, we keep the email you use and the order: what you ordered, the price, and the files you send for that job.

We do not ask for a phone number on this site.

Google Analytics runs only after you accept cookies. It records which pages were opened, and a few button events: estimate sent, email quote, template download, get a price, and Instagram. Those events do not include your name, your email, the comments you type, or a file name.

Why

We use the form and estimate details to reply with a price and to print the job you asked for. Analytics, if you allow it, tells us which pages people open so we can tell what is useful. It is not required to get a quote.

Cookies

Analytics storage starts denied. The Google Analytics script does not load, and it does not set cookies, until you accept. That default is Google Consent Mode v2.

Accept stores the word granted in local storage on this browser and then loads Google Analytics. Google may set its own cookies, such as _ga.

Reject stores the word denied in local storage and does not load Google Analytics. Cookie settings in the footer opens the same choice again. That saved choice is not a tracking cookie. Reject and Accept are the same kind of button.

We do not use cookies to sell personal information or to share it for advertising.

Third parties

Google Analytics (measurement ID G-M170NKJKTN), only if you accept. Google describes its own handling at policies.google.com/privacy.

Vercel hosts the site. Vercel may log IP addresses and requests so the site can run.

Quote and order email goes out through the shop's email provider, Resend or Postmark, when one of those is configured. If neither is configured, the site does not send that mail.

Google Fonts: the comic foil visualizer loads the Bangers and Inter font files from fonts.googleapis.com. The rest of the site serves its fonts with the site itself.

jsDelivr: the comic foil visualizer loads the PDF.js library from cdn.jsdelivr.net only after you upload a PDF. The book mockup uses a copy of that library stored on our site, and it does not contact jsDelivr.

Google Maps: the footer map loads from Google only after you choose Show the map. Get directions opens Google Maps in a new tab.

How long we keep it

We keep customer art and print files for 1 year, unless the author or artist specifies otherwise. For a reorder, we use the files on hand unless you tell us changes were made.

We keep order records for up to 3 years. You can email us to ask for deletion where the law allows.

A quote email that never becomes an order does not have its own published number of days. Email us if you want that email deleted, and we will delete it where the law allows.

The company that hosts the site may keep request logs so the site can run. We do not publish a separate number of days for those logs.

If personal information is breached

If personal information we hold is breached, we notify the affected people as required by law. When Arizona's breach notice law applies, that duty includes A.R.S. 18-552.

How to opt out

Choose Reject on the cookie banner, or open Cookie settings in the footer and choose Reject. That turns analytics storage back to denied and removes Google Analytics cookies this browser can see. You can also install Google's Analytics opt-out add-on.

Refusing analytics does not block a quote. The quote form still works.

Do Not Sell or Share

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

Arizona does not have a comprehensive consumer privacy law. The choices on this page still apply to everyone: analytics stays off until you accept, we do not sell or share personal information, and you can email us to ask for deletion where the law allows.

If you live somewhere with its own privacy law, including California or the European Union, email us. We will respond as that law requires.

Children

This site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, email us and we will delete it.

Contact

Books and comics use different inboxes.

Books: handvbooks@gmail.com

Comics and everything else: heroandvillaindesigns@gmail.com

Shop rules for files, proofs, and refunds are on the policies page. The terms of use and the accessibility statement are separate pages.